Shipping policy

Payment is only made in advance, on account or via the immediate payment methods.
A collection of the goods or cash on delivery is not offered.

The following payment methods are available to the customer:

In the case of advance payment (please always state the order number as a reference/payment purpose when making the payment):

1. Bank Transfer
2. e-banking
3. Payment at the post office counter (Attention: We do not send out a payment slip, so please fill out a payment slip yourself at the post office counter)

Please note: The invoice amount must be paid in advance within 14 days of placing the order. If payment is not made within this period, Ferryxpress.ch reserves the right to cancel the order.

For immediate payment:

1. E-Finance and Postfinance (note: only for Postfinance customers with a Postfinance Card)
2. Credit card payment (note: only with VISA or MasterCard - all other credit cards can be used via the PayPal payment method. No PayPal customer account is required for this)
3. Paypal (Note: PayPal can also be used to pay with all major credit cards. A PayPal customer account is not necessary)
4. Twint (note: Twint must be installed on the smartphone)

For purchase on account:

The articles of F erryxpress.ch are usually in stock and can be delivered immediately. When ordering multiple items, Ferryxpress.ch always endeavors to to deliver completely. If an article is exceptionally not available or sold out, it will be sent to the customer immediately after receipt by the supplier. In this case there is no right to cancellation of the order or compensation. The customer therefore agrees to accept partial deliveries at any time. This applies in particular to custom-made products such as case printing with your own images, which are made unique and specially at the customer's request. A general waiting time of 2-5 working days is to be expected here.

Uninsured shipping is always free for the customer as a standard option. Transport insurance is also offered for an additional charge. More information here:

There is no binding specification of delivery times for either type of shipment. When shipping, the risk of damage to the goods or loss of the entire shipment during transport passes to the buyer as soon as the shipment has been handed over to Swiss Post. Orders for which an incorrect delivery address was given by the customer and which for this reason do not reach the customer, can no longer be found and/or are no longer sent back to us by post, are still due in full from the buyer due to their own fault amount to pay. The same applies to orders that are sent as a letter. Cancellation of the order due to non-receipt of the goods is excluded in these cases. When purchasing on account, the deadlines for payment must still be observed. Ferryxpress.ch is liable for such damage and consequential costs through reminders/proceedings not with the payment method purchase on account.

All orders that are in stock will be sent after receipt of payment either by A-Post letter/box (small orders or individual items up to 250 grams and/or up to 5 cm in height) or sent to the customer as an A-Post parcel (larger and heavier orders over 250 grams and/or 5 cm high).

A Mail items are usually delivered on the next working day (note: no Saturday delivery for parcels). A guarantee for delivery a The next working day is not possible for an A-Post delivery.

A delayed arrival of the goods for whatever reason does not entitle the customer to a deduction from the invoice and is not a basis for a claim for compensation. This also applies in the event that the customer due to a delay in delivery has to rent or buy a spare part or device that he urgently needs. Liability for delays in agreed forward transactions on the part of the customer is also excluded.